Indochina’s foremost active journey company designs journeys of comfort and authenticity to essentially the most amazing locations within the region since 2005. EXL’s Journey & Leisure business has more than a decade of expertise serving the industry with global distributed operations within the US, Asia and Europe, aiding companies in vital areas equivalent to customer acquisition, buyer care, finance & accounting, and analytics. Our teams of more than 1,500 associates are licensed by the Worldwide Air Transport Association and have deep area experience across the main journey GDS platforms, including Sabre, Travelport and Amadeus.
Making your customers really feel like they are having 5-star service during their keep is made simpler if you are able to provide a really personalised experience. This may be finished by utilising the 360 degree profiles of each buyer that Massive Information provides. Finely tuned personalisation may be achieved by means of Social Media Analytics, Behavioural Prediction, Personalised Itinerary building and other Predictive Analytics. Moreover, identifying your Most Beneficial Clients (MVC) by way of Knowledge Science can make it easier to deploy your resources in a extra efficient manner to assist preserve the customer varieties your business must succeed.
With a crew of professional, dedicated and enthusiastic travel planners, we not solely assist you along with your leisure travel but additionally all your enterprise related touring, in India and as well as overseas. Constructing on an extended-term relationship is what we strive to keep up with our clients, hence why all interactions with our shoppers are private, skilled, and with an extended-term relationship in mind. Whether or not your firm’s journey budget is in the hundreds or the lakhs, you are essential to us.