Travel & LeisureIndochina’s foremost active travel company designs journeys of comfort and authenticity to essentially the most wonderful locations in the region since 2005. Conversational AI solves these issues by allow customers to easily ask for they want. No more wading by way of infinite meus to search out a solution. Teneo makes it straightforward to ship the solutions your prospects want wherever they are, on whatever system or service they select to speak over. Success – whether for travel brokers, tour operators, cruise operators, airways, lodges or locations – depends on understanding exactly what is going on at every step of the booking journey and why. With this data, you can anticipate market developments and deal with the areas giving profitable development.

With Teneo you may combine other sources of data reminiscent of CRM databases, loyalty schemes or third-party sources to personalize interactions even additional. Functionality might be expanded to finish the journey experience from quick hotel checkout together with billing for the minibar to getting a cab to the airport. The travel and leisure trade is experiencing an unprecedented interval of change and growth.

At Grant Thornton, you are being looked after by an insider. Our trade expert Peter Nothegger, tax guide and Licensed Valuation Analyst (CVA), comes from a hotelier family and completed his research in tourism management in Vienna. Before becoming a member of our company, he worked in buying and controlling within the resort industry. Contact him for a private session.